Refund and Returns Policy

At FuneralPrints.com, we understand the importance of providing personalized funeral products that honor your loved one’s memory with care and respect. We strive to ensure your complete satisfaction with every order. Please review our return policy below:

  1. Defective or Print Issues: We accept returns for products with manufacturing defects or print issues. If you receive an item that is defective or has printing errors, please contact us within 5 days of receiving your order. We will gladly replace the item at no additional cost to you.
  2. Content Responsibility: While we take great care in printing your personalized content, we cannot accept responsibility for any errors in the content provided by the customer or approved by the customer during the design proof stage. Please review all personalized content carefully before approving your order for printing.
  3. Print and Finish Issues: We take full responsibility for any print or finish issues that may occur during production. If you encounter any problems with the print quality or finish of your products, please contact us immediately, and we will work swiftly to resolve the issue to your satisfaction.
  4. Time-Sensitive Nature: We understand that funeral products are often time-sensitive. If an exchange is necessary due to a print or finish issue, we will do our best to expedite the process. However, if time does not permit an exchange, we will issue a full refund of the purchase amount within 7 days from the delivery date of the order.

Please note that all returns must be authorized by FuneralPrints.com before being processed. Unauthorized returns may not be eligible for a refund or exchange.

For assistance with returns or to report any issues with your order, please contact our customer service team at (916)790-9119 or [email protected]. You can leave message at https://memorialcardstoday.com/contact/ . We have chat agents available on funeralprintstoday.com.

Thank you for choosing FuneralPrints.com for your personalized funeral products. We are honored to be a part of helping you memorialize your loved one’s life.